Ageism In Business – Fact or Fiction? Modern living has delivered a number of benefits in terms of how long people are now living, particularly in western society, and life quality for the average person is much higher than it was even fifty years ago. Yes,...

Speed Up The Cash Flow In Your SME Business. How many times have we seen so-called “profitable” SME businesses go to the wall? It happens every day in fact. Perhaps it is because some SME business owners simply don’t appreciate the difference between profit and cash....

80-20 Rule and its Implications. Recognizing the implications of the 80-20 Rule, also known as the Pareto Principle, can have a profound impact on your business and your life. But why is this? Well, if you apply it to your business or your life, you will...

SOSTAC Marketing Model. A useful tool for creating a marketing plan was developed by best selling marketing author and consultant, Paul R. Smith, in 2011. He calls it SOSTAC ® (link to http://www.PRSmith.org). It provides a simplified approach to creating a business or marketing plan for...

The Work Life Balance Decision. If you run a small or medium business, chances are that you will sometimes struggle to maintain a proper work life balance. It happens to all of us at some stage. When we are in the office, we are constantly in...

Some Lessons in Customer Care for SME Businesses. Customer care comes naturally in some businesses while some businesses simply fail to recognize the importance of their customers. This blog explores acceptable standards of customer service and the impact excellent customer service has on customer loyalty and...

SME Governance and Business Ethics In SME Businesses. Many business owners may think that Corporate Governance and Business Ethics only have relevance for larger businesses. However, in my view, small businesses should look to the same principles to regulate how they operate and follow proven processes...

Politics In Small Business. This week I decided to publish a video I shot a couple of years ago on the topic of the role for politics in small and medium businesses. It features my own experience of political maneuvering in the corporate world as well...

The Second Pillar of Scaling - Process. Last week I introduced the topic of creating execution capability for businesses what want to scale. I talked about how people are one of the 3 critical ingredients needed to scale a business and I introduced some ideas about...

The First Pillar of Scaling - People. Even though many of us entrepreneurs choose to operate as sole-traders, there comes a time in our business when we must decide to accept the status quo, and whatever limitations come with that, or decide to scale the business...

Do I need a Business Health Check? When we work in our own businesses, we tend to get caught up in the day-to-day decisions and the routine daily activities. We often forget to take a helicopter view of where we are going, and the steps that...

Vision, Mission and Objectives Explained There is a lot of confusion and discussion about the importance and desirability of having a vision, mission and objectives for your business. However, it is a really simple exercise to map out the vision, mission and objectives, when you view...

Whether you work alone or work for someone else, you still need to plan your working week so that you can achieve the maximum output. Writing something down gives it a much higher chance of happening when compared to just having a general idea of...